Refund & Return Policy for TheLithiumHub

Website: thelithiumhub.com

Thank you for shopping with TheLithiumHub. We aim to provide high-quality products and excellent customer service. The following Refund and Return Policy explains how returns, exchanges, and refunds are handled.

Eligibility for Returns

We accept returns under the following conditions:

Items must be returned within 2 days of delivery

Items must be unused, undamaged, and in their original packaging.

Proof of purchase (receipt or order number) is required.

Non-returnable items may include:

Digital downloads

Gift cards

Custom or personalized items

Clearance or final-sale items

Return Process

To initiate a return:

Contact us at  Help@TheLithiumHub.com with your order number.

Wait for return instructions and approval.

Ship the item back to the address we provide.

Please do not send returns without prior authorization.

Return Shipping Costs

Unless the return is due to our error (e.g., wrong or defective item):

Customers are responsible for return shipping costs.

We recommend using a trackable shipping method.

If the product arrived damaged or defective, shipping costs may be covered by us.

Refunds

Once we receive and inspect your returned item:

Approved refunds will be processed within 7 business days (e.g., 7–15 days).

Refunds are issued to the original payment method.

Refunds may be denied if:

The item shows signs of use or damage

Parts/accessories are missing

Return falls outside the allowed timeframe

Exchanges

We offer exchanges for:

Wrong item shipped

Damaged or defective items

Size or product variations (if applicable)

Contact us at Help@TheLithiumHub.com to arrange an exchange.

Order Cancellations

Orders may be canceled before they are shipped.
Once an order is shipped, it must go through the standard return process.

Damaged or Defective Products

If you receive a damaged or defective item:

Contact us within Same days of delivery.

Provide photos/video showing the issue.

We will offer a replacement, store credit, or refund.

Late or Missing Refunds

If you haven’t received your refund:

Check your bank account again.

Contact your bank or credit card company—processing times vary.

If still unresolved, email us at Help@TheLithiumHub.com

Contact Us

If you have any questions about returns or refunds, please contact:

TheLithiumHub
📧 Email: Help@TheLithiumHub.com
🌐 Website: TheLithiumHub.com