SHIPPING
We ship to all serviceable pin codes across India through trusted logistics partners. Remote or hard-to-reach locations may have slightly longer delivery times.
Delivery timelines vary by location:
Metro cities: 2–5 business days
Tier 2 & Tier 3 cities: 4–8 business days
Remote areas: 7–12 business days
Estimated delivery dates are shown during checkout.
Standard Shipping: Usually free or low-cost (depends on product weight & pin code).
Express Shipping: Available on select products at an additional cost.
Final shipping charges are displayed at checkout before payment.
Orders are typically processed and dispatched within 24–48 hours (excluding Sundays and holidays). If a product is marked “pre-order” or “backorder,” dispatch may take longer.
COD is available for select pin codes and product categories. Some high-value or restricted items may not qualify for COD.
Once your order is dispatched, you’ll receive:
A tracking number
A tracking link via email/SMS
You can also track your order anytime from My Orders on LithiumBoss.com.
If your order is delayed beyond the estimated delivery date, contact our support team. We will coordinate with the courier and update you promptly.
Please DO NOT accept packages that appear tampered or damaged.
If you notice issues after opening, contact us within 48 hours with photos or videos for verification.
Address changes are possible only before dispatch. Once shipped, we cannot modify the address. Contact support quickly if you need changes.
Yes, but certain lithium products may have special packaging, documentation, or courier restrictions under DG (Dangerous Goods) regulations. Delivery timelines may vary accordingly.
At the moment, we ship only within India. International shipping may be introduced in the future.
Couriers usually attempt delivery 2–3 times. You may also receive a call from the delivery agent. If all attempts fail, the package may return to us.
You can reach us through:
Email: support@lithiumboss.com
Phone/WhatsApp: +91 9456959613
Contact Form: Available on the website
We reply within 24 business hours.
PRODUCT
This product is designed to provide reliable performance for daily, professional, and high-demand applications. Check the product description for full specifications and use cases.
Each package typically includes:
The product
User manual
Warranty card
Required accessories (if applicable)
Check the “In the Box” section on the product page for exact details.
Compatibility details are listed in the Specs/Compatibility section. If you’re unsure, contact our support team with your device model and requirements.
Yes, all LithiumBoss products come with a standard manufacturer’s warranty. Warranty terms vary by product and are mentioned on the product page.
The lifespan depends on usage, environment, and maintenance. Our products are built for long-term durability and tested for strict quality standards.
Yes, all images are actual product photos, though the final color or texture may vary slightly due to lighting or screen settings.
Some products are plug-and-play, while others may require basic installation or setup. Instructions are included in the manual.
If additional accessories are recommended (adapter, cable, mount, etc.), they will be listed on the product page under “Recommended Add-ons”.
Check the IP rating or protection specs on the product page. Not all products are waterproof.
No, using LithiumBoss products does not void your device warranty as long as they are used as recommended.
All purchases from LithiumBoss.com are 100% genuine and directly sourced from manufacturers. You can verify via serial number/authentication methods (if applicable).
If the product supports fast charge or high current output, it will be clearly mentioned in the technical specifications.
Basic care instructions include keeping the product clean, avoiding moisture, and following operating temperature guidelines as provided in the manual.
Contact our support team with the issue details. Most problems can be resolved through basic troubleshooting.
Yes, returns/replacements are allowed as per LithiumBoss’s return policy (usually 7–10 days), provided the product is unused and in original condition.
PAYMENT
We accept all major payment options:
UPI (Google Pay, PhonePe, Paytm, etc.)
Credit & Debit Cards
Net Banking
Wallets
EMI (on eligible cards)
Cash on Delivery (for select pin codes & products)
Absolutely. All payments are processed through secure, PCI-DSS-compliant gateways with full encryption.
We never store your card or UPI details.
Common reasons:
Poor internet connection
Bank/UPI server downtime
Incorrect card/UPI details
Insufficient balance
If money is deducted but the order is not created, it is usually auto-refunded by your bank.
What should I do if my money was deducted but I didn’t get an order confirmation?
Don’t worry. Most failed transactions are refunded within 2–5 business days by your bank.
If not, contact our support team with your transaction ID.
Yes, EMI is available on eligible credit cards.
BNPL options (e.g., Simpl, Lazypay, Pay Later) may be available depending on your location and product.
Currently, we support only one payment method per order.
No. There are no additional charges for UPI, cards, or online payments.
COD may include a small convenience fee depending on your pin code.
Payment method cannot be changed after the order is placed.
You may cancel the order (if not shipped) and place a new one.
Refunds are processed through the original payment method:
UPI / Wallet / Cards: 2–5 business days
Net Banking: 2–7 business days
COD: refunded to your bank account after verification
No hidden charges. The price shown at checkout is the final amount, inclusive of GST.